ALL SALES ARE FINAL AND ARE SUBJECT TO INDUSTRY STANDARD YARDAGE DEVIATIONS
That said, your satisfaction is our priority.
Please inspect your product(s) promptly upon receipt. If you feel your
order contains printing errors or damaged or defective product(s), you must
obtain a Return Authorization Number from us within seven (7) calendar days
of receipt of your order, and return the damaged or defective product(s) to
FABFAD for inspection in its original packaging within seven (7) calendar
days of obtaining your Return Authorization Number. Please make sure
to reference the Return Authorization Number (“RA#____”) on both the packing
slip and the exterior shipping label.
When you request a Return Authorization Number, please indicate if you want
to (1) exchange/reorder a replacement of the same item(s), or (2) credit
your account for future use toward new orders. In the event that you are
unable to obtain a Return Authorization Number over the phone, you must send
an email to the address below detailing the condition of the alleged damage
or defective product and requesting a Return Authorization Number.
FABFAD will provide for return shipping in cases where FABFAD determines
your order is damaged or defective. In all other cases, return
shipping costs are the responsibility of the customer.
Upon receipt of your return, FABFAD will evaluate the condition of your
returned product(s) and if determined to be damaged or defective, FABFAD
will provide you with a replacement product or credit to your account, as
selected by you when you obtained the Return Authorization Number.
NOTE: THE INDUSTRY STANDARD FOR VARIATION OR DEVIATION IN FABRIC YARDAGE
ORDERED AND RECEIVED IS BETWEEN FIVE PERCENT (5%) AND TEN PERCENT
(10%). THUS, ANY VARIATION BETWEEN FABRIC YARDAGE ORDERED AND FABRIC
YARDAGE RECEIVED WITHIN TEN PERCENT (10%) WILL NOT BE DEEMED DEFECTIVE.
Contact and Shipping Information
1901 East 7th Place
Los Angeles, CA 90021
Attention: Customer Service Department